Shipping Schedule & Promotions

Dear valued customers –

2020 has presented us with unprecedented challenges and the holidays have been no different. We have seen a tremendous strain on shipping companies that is leading to delays that are beyond our control. Our distribution team has worked overtime to ship packages from our warehouse in a timely manner and that process will continue.

That being said, shipments that have left our facility may be delayed due to the ever-changing situation with COVID-19 and the sheer volume of orders that all carriers are seeing across the country.

We are grateful for your business and ask for your patience as we continue to work with our shipping partners to deliver your package.

Wishing you a safe and healthy Holiday Season and a bright 2021.



 

HOLIDAY SHIPPING SCHEDULE
Shipping Method: Order By: Estimated Delivery By:
Super Saver Wednesday, 12/9 by Noon EST Thursday, 12/24
Ground Friday, 12/11 by Noon EST Thursday, 12/24
3-Day Express Saver Friday, 12/18 by Noon EST Thursday, 12/24
2-Day Air Monday, 12/21 Noon EST Thursday, 12/24
Next Day Tuesday, 12/22 Noon EST Thursday, 12/24
Please note:
  • Dates above are last minute shipping options for holiday delivery based on agreement between Legends Global Merchandise and Shipping Company; final delivery is subject to shipping company’s schedule and conditions (including weather delays and circumstances beyond our control). Saturday and Sunday are not recognized as business days according to FedEx guidelines. Credits will not be issued for orders not delivered by 12/25/2020 that are placed after cut off dates/times for shipping methods listed above.
  • Dates are based on in-stock items and domestic orders only; exclusions may apply with special-order shipping (3rd party/manufacturer) items and custom merchandise.
  • Personalized items require additional production time and may not be delivered within the shipping dates listed. 
  • All orders are subject to fraud protection.
  • Customer will not receive credits due to unforeseen weather or shipping company delays.
  • Our distribution center will be closed December 24, 25, 26, 27, 31 and January 1.



Customer Service Holiday Hours
(Eastern Standard Time)

Starting 11/28/2020:

Monday – Friday

8:00am to 6:00pm

Saturday

9:00am to 3:00pm

Sunday

CLOSED

 

Customer Service will be closed on:

    • Christmas Eve, December 24
    • Christmas Day, December 25
    • New Year’s Eve, December 31
    • New Year’s Day, January 1, 2021

Normal hours resume 12/23/2020:

Monday – Friday

8:00am to 5:00pm